Terms and Conditions
Welcome to The Sangemarmar. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
These terms and conditions govern your use of our website and services. By using our site, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
2. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of The Sangemarmar and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use any of our content without our prior written permission.
3. Use of Our Website
- You must be at least 18 years old to use our website.
- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
- You may not use our website to distribute any harmful or malicious software.
4. Products and Services
- We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
- All products are subject to availability, and we reserve the right to limit the quantity of any products we offer.
5. Orders and Payments
- By placing an order, you are offering to purchase a product subject to these terms and conditions.
- We reserve the right to refuse any order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or phone number provided at the time the order was made.
- Payments for products and services can be made via the payment methods available on our website. All transactions are encrypted for your safety.
6. Shipping and Delivery
- Shipping times may vary depending on your location and the availability of products. We will do our best to deliver your order within the estimated time frame, but we are not responsible for any delays caused by third-party shipping services.
7. Returns and Refunds
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At The Sangemarmar, we prioritize our customers and are committed to providing the finest handmade marble products at the best prices with exceptional customer service.
If you are not satisfied with your purchase, you may return it within 3 days of delivery. To initiate a return, please contact us within 48 hours of receiving your order.
Please note that all our products are handcrafted by skilled rural artisans, making each item unique. Additionally, every product undergoes a rigorous quality check before leaving our facility.
If you still wish to proceed with a return, you may do so through our courier partner. Return shipping charges will be borne by you. Ensure that the returned item is unused, undamaged, and in its original packaging with all tags intact. Securely pack the item to avoid any damage during transit. Please note that COD charges are non-refundable.
For more information – visit Return & Refund Policy
8. Limitation of Liability
- The Sangemarmar will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or products.
9. Privacy
- Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Changes to Terms and Conditions
- We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of the updated terms.
Contact Information
If you have any questions about these terms and conditions, please contact us:
- Email: info@thesangemarmar.com
- Phone: +91 9971984600