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Frequently Asked Questions

TheSangemarmar – THE ART OF MODERN ERA

Where can I find products of The Sangemarmar?

We sell our products through our website and through our store located at Marble Market Sector-33 Gurgaon

Do you ship internationally?

We do ship internationally, but advance information of your delivery location is required via our email, WhatsApp or phone call for the correct calculation of courier cost, local taxes and transit time. Currency converter is available at the bottom left-hand side where you can check the product price in your local currency. Once you agree to the final cost and transit time and make payment in advance, the desired product will be shipped to your address

What are the delivery charges for any location in India?

Within India we do not charge any separate amount for delivery. Delivery and packaging charges are inclusive, and you pay the exact price that is displayed against the product

What is the mode of payment available?

Payment for our products can be made through all international and domestic debit cards, credit cards and net banking. You will find all the options when you try to checkout from the shopping cart.

How safe is it to pay through your website?

Our website is completely secured, and payment gateway is closely monitored and handled by reputed banking experts. So please don’t hesitate to buy from us as we care for you and your transactions are always safe with us. For any kind of help please call the mobile number provided in our website

What if I face problem in creating my account or making the payment?

Please write, call or WhatsApp us and we will be happy to assist you immediately.

Is it mandatory to register my account before making any purchase?

Yes, it is mandatory to create any account, you can not checkout as a guest.

Is there any notification for the order placed & order shipped?

Yes, you will be notified at every step through email and SMS.

Step 1 – order placed & payment received intimation

Step 2 – order shipped & out for delivery.

Step 3 – order delivered & acknowledged.

How many days will it take to deliver my order?

Within India, once order is placed, you will receive it within 7-10 working days under any normal situation. In case of any natural or political disorder, you will be informed in advance of any delay.

Outside India, we will give you an estimated time frame after checking with our courier partner.